Terms.

Terms & conditions · last updated 27 September 2026

1. Who we are

rone is operated by Beat Box Boxing Club Limited, trading as rone ("we", "us"), a company registered in Ireland with its registered office at 18 Mount Street Upper, Dublin 2. Classes take place inside Beatbox at Merrion Square South, Dublin 2, and Basement, 28 Leeson Street Lower, Dublin 2, D02 W202. Contact: admin@ronewellness.com.

By booking a class, buying a pack or ticket, or using this website, you agree to these terms.

2. Drop-in classes

Drop-in classes cost €18 per class and are booked and paid for through Luma.
A booking is confirmed once payment is complete and you receive a confirmation.
Prices may change. The price shown when you book is the price you pay.

3. Cancelling a booking

More than 12 hours before class: cancel through Luma or by email and you'll receive a credit for a future class.
Within 12 hours of class: the class is treated as attended and no credit is given.
No-shows: if you don't attend a booked class without cancelling in time, the class counts as used.
If we cancel or reschedule a class: you can move to another class or receive a credit.

4. Arriving for class

Please arrive a few minutes early. Once a class has started, we may not be able to let late arrivals join, for your safety and out of respect for the group.

5. All packs and memberships: how to cancel

This section applies to every pack and membership rone offers, including the intro trial pack and the 6-class pack, and any we add in future. It does not apply to drop-in classes.

The only way to cancel

Email admin@ronewellness.com within the notice period for your pack:

Intro trial pack: at least 24 hours before your next renewal date.
6-class pack: at least 14 days before your next renewal date.

Removing your card is not cancelling

None of the following cancels your pack or membership:

removing or changing your card details;
blocking a payment, or asking your bank to stop it;
disputing a renewal payment with your bank or card provider.

If a renewal payment fails because you did any of these instead of cancelling by email with the required notice, your pack or membership ends immediately, any unused classes are lost, and you will no longer be able to book or attend classes at rone.

Payments that fail by accident

If a payment fails for another reason, for example your card has expired, we'll email you and give you the chance to update your details before we take any action.

6. Intro trial pack

What you get

The intro trial pack gives you up to 3 mat Pilates classes per week for €20 per week.

Who it's for

The pack is for first-timers only: people who haven't taken a rone class before. We may check this when you book, and we can cancel a pack bought by someone who isn't eligible.

Billing and renewal

You pay €20 when you buy the pack. It then renews automatically every 7 days on the same day, until you cancel.
Payments are processed securely by Stripe.

Cancelling your pack

To cancel, email admin@ronewellness.com at least 24 hours before your next renewal date.
Your cancellation takes effect at the end of your current week. You can still use any classes left in that week.

Removing your card is not cancelling

Removing your card or blocking a payment does not cancel this pack. See section 5.

Payments

All payments are final, including renewals that have already been processed. This doesn't affect your statutory rights under Irish consumer law.

Booking your classes

Book each class by emailing admin@ronewellness.com with the class, date and time you'd like.
A booking is confirmed only when we reply to confirm it.
Your pack must be active on the day of the class.

How you can use your classes

Weekly allowance: 3 classes per billing week.
One class per day: you can't book back-to-back classes on the same day.
No rollover: classes you don't use in a week expire at the end of that week.

Personal use only

Your pack is yours alone. It can't be shared, transferred, or used to book a class for someone else.

Cancelling a class you've booked

More than 12 hours before class: email us and the class goes back into that week's allowance.
Within 12 hours: the class counts as used.
If we cancel or reschedule a class: it goes back into your allowance.

No-shows

Missing a class: if you book a class and don't turn up without cancelling at least 12 hours before, it's a no-show. The class counts as used and doesn't go back into your allowance.
Repeated no-shows: classes are kept small, so a no-show takes a spot someone else could have had. After 2 no-shows within 4 weeks, we may pause your bookings or end your pack.

7. 6-class pack

What you get

The 6-class pack gives you 6 mat Pilates classes every 4 weeks for €72.

Billing and renewal

You pay €72 when you buy the pack. It then renews automatically every 4 weeks on the same day, until you cancel.
Payments are processed securely by Stripe.

Rollover

Classes you don't use in a 4-week period carry over to the next 4-week period, as long as your renewal payment goes through.
Carried-over classes must be used in that next period. They don't carry over a second time.
If your pack ends for any reason, any unused classes are lost.

Cancelling your pack

To cancel, email admin@ronewellness.com at least 14 days before your next renewal date.
Your cancellation takes effect at the end of your current 4-week period. You can still use your remaining classes until then.

Removing your card is not cancelling

Removing your card or blocking a payment does not cancel this pack. See section 5.

Payments

All payments are final, including renewals that have already been processed. This doesn't affect your statutory rights under Irish consumer law.

Booking and using your classes

Book each class by emailing admin@ronewellness.com with the class, date and time you'd like. A booking is confirmed only when we reply to confirm it.
Your pack must be active on the day of the class.
One class per day: you can't book back-to-back classes on the same day.
Your pack is personal and can't be shared or transferred (see section 8).

Cancelling a class and no-shows

More than 12 hours before class: email us and the class goes back into your pack.
Within 12 hours, or not showing up: the class counts as used.
If we cancel or reschedule a class: it goes back into your pack.
Repeated no-shows: after 2 no-shows within 4 weeks, we may pause your bookings or end your pack.

8. Bookings are personal

Every booking, pack and membership belongs to the person who made it. It can't be used by, shared with, or transferred to anyone else.

No booking on someone else's behalf: you can't book a class under your name, or with your pack or membership, for another person to attend.
No using someone else's pass: you can't attend a class using another person's booking, pack or membership.
The name on the booking must be the person on the mat: we may ask you to confirm your name when you arrive.

This is a health and safety rule, not just an admin one:

Your instructor needs to know who is in the room. Instructors adapt classes around the injuries, conditions and pregnancies people tell us about. Someone attending under another person's name is unknown to the instructor, which puts them at risk.
Emergencies: if something goes wrong in class, we need accurate details of who attended so we can respond properly.
Insurance: our cover applies to the people we know are taking part. Someone using another person's booking may not be covered.
Fairness: classes are kept small on purpose. Shared passes take spots from people who booked their own.

If we find a booking, pack or membership has been used by someone else, the person attending may be asked to leave the class, the class counts as used, and we may take the action set out in section 11.

9. Taking part

Please tell your instructor about any injury, medical condition or pregnancy before class, and move within your own limits. You take part at your own risk, to the extent the law allows.

10. Behaviour and access

Classes take place inside Beatbox, so please follow the venue's rules and the instructor's guidance. We may refuse entry to, or remove from a class, anyone whose behaviour puts others at risk or disrupts the class.

11. Suspending or ending your pack, membership or bookings

We reserve the right to suspend, cancel or revoke any booking, pack or membership, and to refuse future bookings, if you:

break any of these terms;
share, transfer or misuse a booking, pack or membership, including booking for or letting someone else attend in your place;
buy a first-timer offer when you're not eligible;
repeatedly miss classes without cancelling;
remove your payment card, or block or dispute a payment, instead of cancelling with the notice required;
behave in a way that is unsafe, abusive or disruptive to instructors, other clients or Beatbox staff.

Where possible we'll contact you by email first. If we end a pack or membership for any of these reasons, any recurring payment will stop, and payments already made won't be returned, except where the law requires otherwise.

12. Changes to classes, prices and terms

We may change the class schedule, instructors or locations, and update our prices or these terms. For pack holders, we'll give at least 14 days' notice of any price or terms change by email, and you can cancel before it takes effect.

13. Our responsibility to you

Nothing in these terms limits our liability for death or personal injury caused by our negligence, or anything else that can't be limited under Irish law. Otherwise, our liability to you is limited to the amount you paid for the class, pack or ticket concerned.

14. This website

The content, images and branding on this website belong to rone and can't be copied or reused without our permission.

15. Privacy

How we use your personal data is explained in our privacy policy.

16. Governing law and contact

These terms are governed by the laws of Ireland, and the Irish courts have jurisdiction. Questions? Email admin@ronewellness.com.